Returns and Exchanges


Online purchases

Dimitri & Co. merchandise purchased online is eligible for return or exchange within 3 business days of receipt of delivery. In the event your purchase does not meet your expectations, please contact us within 3 business days for a return authorization number, shipping label, and shipping directives. Please note that item(s) must be in original condition with all original packaging and tags intact or credit will not be issued. Personalized items, custom or customized items, and/or items showing signs of wear will not be accepted for return or exchange.


In Person Purchases

Dimitri & Co. merchandise purchased in person is eligible for return or exchange within 5 business days of the original purchase date. In the event your purchase does not meet your expectations, please contact us within 5 business days to arrange return of item(s). Items less than $500 can be returned to the original form of payment or exchanged. Items $500 or more are eligible for exchange only. All returns must be in original condition with tags attached and accompanied by all packaging including sales receipt and other identifying documents. Personalized items, custom or customized items, and/or items showing signs of wear will not be accepted for return or exchange.

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